update desk

Air Canada map replaces Israel with ‘Palestinian territories’

The airline said it was working with a "third-party provider" to rectify the issue.

An Air Canada Airbus A220-300 at Halifax Stanfield International Airport in Nova Scotia, Sept. 17, 2020. Credit: Atlantic Aviation Media via Wikimedia Commons.
An Air Canada Airbus A220-300 at Halifax Stanfield International Airport in Nova Scotia, Sept. 17, 2020. Credit: Atlantic Aviation Media via Wikimedia Commons.

Air Canada is working to correct an in-flight map which replaced the State of Israel with “Palestinian territories.”

The error was first noticed by a passenger on a recent flight from Vancouver to Montreal.

“Air Canada has been made aware of a display issue with the interactive map on the IFE systems of its B737 aircraft,” the airline said in response to an image of the erroneous map posted to X on Monday.

“The issue has affected other carriers using the same system and we are working with the third-party provider on a remedy,” added the statement.

Air Canada is set to resume flights to Israel in June, after suspending them due to the security situation in the country.

Last year, a similar error on the interactive maps aboard a JetBlue flight caused a public outcry. The U.S. carrier said the map had been provided by a third-party company and decided “after a careful review” to switch to a new vendor.

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